Compare Pryce ("we", "us", "our") is an Australian price-comparison service for grocery products. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains what personal information we collect, why we collect it, how we use and disclose it, and how you can access, correct, or request deletion of your information.
The app requests camera access solely to scan product barcodes. No images or video are stored or transmitted to our servers. Barcode detection happens on your device.
We collect information directly from you when you:
Some technical data (IP address, HTTP logs) is collected automatically by infrastructure providers when you use the app or website.
| Purpose | Information used |
|---|---|
| Create and manage your account | Email, password (hashed), Google profile |
| Store and sync your favourites across devices | Account ID, saved product IDs |
| Provide product search and price comparison | Search query (not stored), selected store IDs |
| Security, fraud prevention, and service reliability | IP address, HTTP logs (held by Cloudflare) |
We use the following third-party services to operate Compare Pryce. Each provider acts as a data processor on our behalf. Where data is transferred overseas (all providers below are headquartered in the United States), we take reasonable steps to ensure it is protected to a standard comparable to the Australian Privacy Act, however we note that Australian Privacy Act protections may not apply equally in those jurisdictions.
| Service | Provider | Purpose | Personal data processed | Privacy policy |
|---|---|---|---|---|
| Authentication & user data | Supabase, Inc. (US) | User accounts, session management, favourites storage | Email, hashed password, Google profile (if used), account ID, favourites | supabase.com/privacy |
| API & web hosting | Cloudflare, Inc. (US) | Serverless API (Workers), website hosting (Pages), CDN, DDoS protection | IP address, HTTP request logs (standard server logs) | cloudflare.com/privacypolicy |
| Image CDN | Cloudflare R2 (US) | Stores and serves product images | None (static asset delivery only) | cloudflare.com/privacypolicy |
| Product database | CockroachDB, Inc. (US) | Stores product names, prices, and user favourites | Account ID, saved product IDs | cockroachlabs.com/privacy |
| Product search index | Bonsai.io (US) | Elasticsearch-based product search | Search query text (not stored or linked to user identity) | bonsai.io/terms |
| Google Sign-In | Google LLC (US) | Optional OAuth authentication | Google account name and email (only if you use Google sign-in) | policies.google.com/privacy |
| Fonts | Google LLC (US) | Website typography (Inter typeface) | IP address sent to Google servers on page load | policies.google.com/privacy |
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Your account data is stored by Supabase on servers located in the United States. Product and price data is stored by CockroachDB on servers that may be located in the United States or other jurisdictions.
We implement reasonable technical measures including:
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at comparepryce@gmail.com.
We retain your account information and favourites for as long as your account is active. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it by law.
Server logs held by Cloudflare are retained according to Cloudflare's own data retention schedules.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at comparepryce@gmail.com. We will respond within 30 days.
Complaints to the OAIC: If you are not satisfied with our response to a privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
The app requests the following device permissions:
You may revoke camera permission at any time in your device settings. Revoking camera access will disable the barcode scanning feature but all other features will continue to work.
Compare Pryce is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of Compare Pryce after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints:
We aim to respond to all enquiries within 30 days.